Quality Initiative Recognition Program

The National Assisted Living Association (NCAL) has recognized three Virginia assisted living communities through its Quality Initiative Recognition Program.  The program honors member centers for their individual work in achieving Quality Initiative goals. These facilities attained two or more of the four outlined NCAL goals:

• Increase staff stability by maintaining nursing and direct care staff turnover below 40%
• Increase customer satisfaction to 90% 
• Safely reduce hospital readmissions by 15% or achieve a low readmission rate of 5% or less
• Safely reduce the off-label use of antipsychotics by 15% or achieve a low off-label usage rate of 5% or less ​

Congratulations to the following Virginia assisted living communities earning recognition:

• Joseph C. Thomas Center
• The Oaks
• The Villa at Suffield Meadows

“Improving quality care as a profession requires dedication from many organizations,” said Mark Parkinson, President and CEO of AHCA/NCAL. “The program provides an opportunity to shine a spotlight on the progress that our members have made by achieving the Quality Initiative goals and improving care for individuals living in their communities. I commend their hard work.”

In addition, 31 Virginia nursing centers met four of the eight outlined goals.  Congratulations to the following Virginia nursing centers earning recognition:

• Autumn Care of Madison
• Autumn Care of Mechanicsville
• Autumn Care of Suffolk
• Battlefield Park Healthcare Center
• Beaufont Health and Rehabilitation Center
• Beth Sholom Village
• Brookside Rehab and Nursing Center
• Concodia Nursing and Rehabilitation – River Pointe
• Fredericksburg Health and Rehab
• Gainesville Health and Rehabilitation Center
• Harbor’s Edge
• Heritage Hall – Dillwyn
• Heritage Hall – King George
• Heritage Hall – Leesburg
• Heritage Hall – Tazewell
• Inova Loudoun Nursing and Rehab Center
• Lee Nursing and Rehabilitation Center
• Lexington Rehabilitation and Health Care
• ManorCare Health Services – Alexandria
• ManorCare Health Services – Arlington
• ManorCare Health Services – Imperial
• ManorCare Health Services – Richmond
• NHC Healthcare of Bristol
• Petersburg Healthcare Center
• River View on the Appomattox Health & Rehab
• Riverside Health Care
• St. Francis Nursing Center
• The Laurels of Charlottesville
• The Laurels of Willow Creek
• Westmoreland Rehab and Healthcare Center
• Woodmont Center

In 2012, the AHCA/NCAL launched the Quality Initiative as a national e­ffort to build upon the existing work of the long term and post-acute care profession. The initiative aims to further improve quality of care in skilled nursing centers and assisted living communities by challenging members with specific, measurable targets.

AHCA/NCAL members have since made progress on a number of goals, notably, by achieving significant reductions in the use of antipsychotics and in hospital readmissions. Today, more than half of AHCA/NCAL members nationwide have safely reduced the off-label use of antipsychotics by at least 30 percent, and 22 percent of AHCA/NCAL members have reduced hospital readmissions by 30 percent.

A full list of achievers is available on the AHCA/NCAL Quality Initiative Recognition Program website here and here. Program achievers will be recognized at the AHCA/NCAL Quality Summit in New Orleans, March 12-14, 2018.