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Virginia Health Care Association | Virginia Center for Assisted Living

Top 10 AL Deficiencies: July – December 2021

Top 10 AL Deficiencies: July – December 2021

DSS has shared data on the top 10 deficiencies cited during inspections of assisted living facilities the agency conducted from July 2021 – September 2021 and October 2021 – December 2021. Citations related to individual service plans and medication administration continue to remain at the top of the list, and maintenance of buildings and grounds was in the top 10 for both quarters. 

July 2021 – September 2021

22VAC40-73-680-D

 

Administration of medications and related provisions Medications shall be administered in accordance with the physician’s or other prescriber’s instructions and consistent with the standards of practice outlined in the current registered medication aide curriculum approved by the Virginia Board of Nursing.
22VAC40-73-640-A Medication management plan and reference materials The facility shall have, keep current, and implement a written plan for medication management. The facility’s medication plan shall address procedures for administering medication and shall include:

1. Methods to ensure an understanding of the responsibilities associated with medication management;

2. Standard operating procedures, including the facility’s standard dosing schedule and any general restrictions specific to the facility;

3. Methods to prevent the use of outdated, damaged, or contaminated medications;

4. Methods to ensure that each resident’s prescription medications and any over-the-counter drugs and supplements ordered for the resident are filled and refilled in a timely manner to avoid missed dosages;

5. Methods for verifying that medication orders have been accurately transcribed to medication administration records (MARs) within 24 hours of receipt of a new order or change in an order;

6. Methods for monitoring medication administration and the effective use of the MARs for documentation;

7. Methods to ensure that MARs are maintained as part of the resident’s record;

8. Methods to ensure accurate counts of all controlled substances whenever assigned medication administration staff changes;

9. Methods to ensure that staff who are responsible for administering medications meet the qualification requirements of 22 VAC 40-73-670;

10. Methods to ensure that staff who are responsible for administering medications are adequately supervised, including periodic direct observation of medication administration;

11. A plan for proper disposal of medication;

12. Methods to ensure that residents do not receive medications or dietary supplements to which they have known allergies;

13. Identification of the medication aide or the person licensed to administer drugs responsible for routinely communicating issues or observations related to medication administration to the prescribing physician or other prescriber;

14. Methods to ensure that staff who are responsible for administering medications are trained on the facility’s medication management plan; and

15. Procedures for internal monitoring of the facility’s conformance to the medication management plan.

22VAC40-73-450-C Individualized service plans The comprehensive individualized service plan shall be completed within 30 days after admission and shall include the following:

1. Description of identified needs and date identified based upon the (i) UAI; (ii) admission physical examination; (iii) interview with resident; (iv) fall risk rating, if appropriate; (v) assessment of psychological, behavioral, and emotional functioning, if appropriate; and (vi) other sources;

2. A written description of what services will be provided to address identified needs, and if applicable, other services, and who will provide them;

3. When and where the services will be provided;

4. The expected outcome and time frame for expected outcome;

5. Date outcome achieved; and

6. For a facility licensed for residential living care only, if a resident lives in a building housing 19 or fewer residents, a statement that specifies whether the resident does or does not need to have a staff member awake and on duty at night.

22VAC40-73-320-A Physical examination and report Within the 30 days preceding admission, a person shall have a physical examination by an independent physician. The report of such examination shall be on file at the assisted living facility and shall contain the following:

1. The person’s name, address, and telephone number;

2. The date of the physical examination;

3. Height, weight, and blood pressure;

4. Significant medical history;

5. General physical condition, including a systems review as is medically indicated;

6. Any diagnosis or significant problems;

7. Any known allergies and description of the person’s reactions;

8. Any recommendations for care including medication, diet, and therapy;

9. Results of a risk assessment documenting the absence of tuberculosis in a communicable form as evidenced by the completion of the current screening form published by the Virginia Department of Health or a form consistent with it;

10. A statement that the individual does not have any of the conditions or care needs prohibited by 22 VAC 40-73-310 H;

11. A statement that specifies whether the individual is considered to be ambulatory or nonambulatory as defined in this chapter;

12. A statement that specifies whether the individual is or is not capable of self-administering medication; and

13. The signature of the examining physician or his designee.

22VAC40-73-680-I Administration of medications and related provisions The MAR shall include:

1. Name of the resident;

2. Date prescribed;

3. Drug product name;

4. Strength of the drug;

5. Dosage;

6. Diagnosis, condition, or specific indications for administering the drug or supplement;

7. Route (e.g., by mouth);

8. How often medication is to be taken;

9. Date and time given and initials of direct care staff administering the medication;

10. Dates the medication is discontinued or changed;

11. Any medication errors or omissions;

12. Description of significant adverse effects suffered by the resident;

13. For “as needed” (PRN) medications:

a. Symptoms for which medication was given;

b. Exact dosage given; and

c. Effectiveness; and

14. The name, signature, and initials of all staff administering medications. A master list may be used in lieu of this documentation on individual MARs.

22VAC40-73-450-F Individualized service plans Individualized service plans shall be reviewed and updated at least once every 12 months and as needed as the condition of the resident changes. The review and update shall be performed by a staff person with the qualifications specified in subsection B of this section and in conjunction with the resident and, as appropriate, with the resident’s family, legal representative, direct care staff, case manager, health care providers, qualified mental health professionals, or other persons.
22VAC40-73—70-A Incident reports Each facility shall report to the regional licensing office within 24 hours any major incident that has negatively affected or that threatens the life, health, safety, or welfare of any resident.
22VAC40-73-460-D Personal care services and general supervision and care The facility shall provide supervision of resident schedules, care, and activities, including attention to specialized needs, such as prevention of falls and wandering from the premises.
22VAC40-73-700-1 Oxygen therapy The facility shall have a valid physician’s or other prescriber’s order that includes the following:

a. The oxygen source, such as compressed gas or concentrators;

b. The delivery device, such as nasal cannula, reservoir nasal cannulas, or masks; and

c. The flow rate deemed therapeutic for the resident.

22VAC40-73-870-A Maintenance of buildings and grounds The interior and exterior of all buildings shall be maintained in good repair and kept clean and free of rubbish.

 October 2021 – December 2021

22VAC40-73-450-C Individualized service plans The comprehensive individualized service plan shall be completed within 30 days after admission and shall include the following:

1. Description of identified needs and date identified based upon the (i) UAI; (ii) admission physical examination; (iii) interview with resident; (iv) fall risk rating, if appropriate; (v) assessment of psychological, behavioral, and emotional functioning, if appropriate; and (vi) other sources;

2. A written description of what services will be provided to address identified needs, and if applicable, other services, and who will provide them;

3. When and where the services will be provided;

4. The expected outcome and time frame for expected outcome;

5. Date outcome achieved; and

6. For a facility licensed for residential living care only, if a resident lives in a building housing 19 or fewer residents, a statement that specifies whether the resident does or does not need to have a staff member awake and on duty at night.

22VAC40-73-680-D Administration of medications and related provisions Medications shall be administered in accordance with the physician’s or other prescriber’s instructions and consistent with the standards of practice outlined in the current registered medication aide curriculum approved by the Virginia Board of Nursing.
22VAC40-73-640-A Medication management plan and reference materials The facility shall have, keep current, and implement a written plan for medication management. The facility’s medication plan shall address procedures for administering medication and shall include:

1. Methods to ensure an understanding of the responsibilities associated with medication management;

2. Standard operating procedures, including the facility’s standard dosing schedule and any general restrictions specific to the facility;

3. Methods to prevent the use of outdated, damaged, or contaminated medications;

4. Methods to ensure that each resident’s prescription medications and any over-the-counter drugs and supplements ordered for the resident are filled and refilled in a timely manner to avoid missed dosages;

5. Methods for verifying that medication orders have been accurately transcribed to medication administration records (MARs) within 24 hours of receipt of a new order or change in an order;

6. Methods for monitoring medication administration and the effective use of the MARs for documentation;

7. Methods to ensure that MARs are maintained as part of the resident’s record;

8. Methods to ensure accurate counts of all controlled substances whenever assigned medication administration staff changes;

9. Methods to ensure that staff who are responsible for administering medications meet the qualification requirements of 22 VAC 40-73-670;

10. Methods to ensure that staff who are responsible for administering medications are adequately supervised, including periodic direct observation of medication administration;

11. A plan for proper disposal of medication;

12. Methods to ensure that residents do not receive medications or dietary supplements to which they have known allergies;

13. Identification of the medication aide or the person licensed to administer drugs responsible for routinely communicating issues or observations related to medication administration to the prescribing physician or other prescriber;

14. Methods to ensure that staff who are responsible for administering medications are trained on the facility’s medication management plan; and

15. Procedures for internal monitoring of the facility’s conformance to the medication management plan.

22VAC40-73-680-I Administration of medications and related provisions The MAR shall include:

1. Name of the resident;

2. Date prescribed;

3. Drug product name;

4. Strength of the drug;

5. Dosage;

6. Diagnosis, condition, or specific indications for administering the drug or supplement;

7. Route (e.g., by mouth);

8. How often medication is to be taken;

9. Date and time given and initials of direct care staff administering the medication;

10. Dates the medication is discontinued or changed;

11. Any medication errors or omissions;

12. Description of significant adverse effects suffered by the resident;

13. For “as needed” (PRN) medications:

a. Symptoms for which medication was given;

b. Exact dosage given; and

c. Effectiveness; and

14. The name, signature, and initials of all staff administering medications. A master list may be used in lieu of this documentation on individual MARs.

22VAC40-73-870-A Maintenance of buildings and grounds The interior and exterior of all buildings shall be maintained in good repair and kept clean and free of rubbish.
22VAC40-73-250-D Staff records and health requirements Health information required by these standards shall be maintained at the facility and be included in the staff record for each staff person, and also shall be maintained at the facility for each household member who comes in contact with residents.

1. Initial tuberculosis examination and report.

a. Each staff person on or within seven days prior to the first day of work at the facility and each household member prior to coming in contact with residents shall submit the results of a risk assessment, documenting the absence of tuberculosis in a communicable form as evidenced by the completion of the current screening form published by the Virginia Department of Health or a form consistent with it.

b. The risk assessment shall be no older than 30 days.

22VAC40-73-650-A Physician’s or other prescriber’s order No medication, dietary supplement, diet, medical procedure, or treatment shall be started, changed, or discontinued by the facility without a valid order from a physician or other prescriber. Medications include prescription, over-the-counter, and sample medications.
22VAC40-73-70-A Incident reports Each facility shall report to the regional licensing office within 24 hours any major incident that has negatively affected or that threatens the life, health, safety, or welfare of any resident.
22VAC40-73-290-A Work schedule and posting. The facility shall maintain a written work schedule that includes the names and job classifications of all staff working each shift, with an indication of whomever is in charge at any given time.

1. Any absences, substitutions, or other changes shall be noted on the schedule.

2. The facility shall maintain a copy of the schedule for two years.

22VAC40-73-450-F Individualized service plans Individualized service plans shall be reviewed and updated at least once every 12 months and as needed as the condition of the resident changes. The review and update shall be performed by a staff person with the qualifications specified in subsection B of this section and in conjunction with the resident and, as appropriate, with the resident’s family, legal representative, direct care staff, case manager, health care providers, qualified mental health professionals, or other persons.
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