What’s new: AHCA/NCAL has launched a new training course, Building Trust: A Strategy to Improve Patient Safety, Staff Wellbeing, & Vaccine Uptake in Long Term Care.

• This 4-lesson virtual program is full of tools and resources to help leaders build trust with staff.
• Watch the 3-minute promo video to learn more.

Rebuilding trust will help everyone focus on why we do this work.

• Register for the Building Trust courses today.

Staff trust leaders when they believe that they care about them (empathy), have faith in their judgment and competence (logic), and think they are acting with the real person (authenticity).

• When trust is absent between leaders and staff in long term care facilities, research shows that vaccination uptake, patient safety, quality of care, and staff well-being are negatively impacted.